TERMS AND CONDITIONS OF USE FOR WEBSITE

Welcome to the website of INF Risk Management (Pty) Ltd (hereinafter referred to as “INF Risk Management”) If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern INF Risk Management’s relationship with you in relation to this website. The term “INF Risk Management”, “us” or “we” refers to the owner of the website whose registered office is 22 Cedar Avenue West, Fourways, Johannesburg, South Africa. Our company registration number is 2020/237715/07. The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The information contained in this website is for general information purposes only. The information is provided by INF Risk Management and whilst we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorized use of this website may give rise to a claim for damages and/or a criminal offence. You may not create a link to this website from another website or document without INF Risk Management’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of South Africa. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of INF Risk Management. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, INF Risk Management (Pty) Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. 

 

PRIVACY POLICY

INF Risk Management recognizes the integral importance of the right to privacy and is committed to protecting the personal data of our clients. The Protection of Personal Information Act 4 of 2013 (“POPIA) requires us to inform you how we use and disclose personal information we obtain from you. We are committed to protecting your privacy and will ensure that your personal information is used appropriately, transparently and according to applicable law.   

This privacy policy sets out how INF Risk Management uses and protects any personal information that you provide to us when you make use of our website and or services. In certain cases, we may ask you to provide certain information to validate your identity. When you use our website, you can be assured that any personal information which we have collected will only be used in accordance with this privacy statement. 

POPIA protects your right to know what information is being collected and for what purpose it is being used.  

The Information we collect and what we do with it

The personal information collected and processed by INF Risk Management is primarily used to process your service level agreement and intended to provide you with access to our services. The type of information we collect will depend on the need for which it is collected and will be processed for that specific purpose. The type of information collected include but are not limited to; your name and surname, contact information including an email address and demographic information. We require this information to understand your needs and provide you with personalized services that would fit your unique needs, and in particular for the following reasons: To maintain internal record keeping and to improve our products and services. We may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We may contact you by email, telephone or e-mail. This is primarily to ensure that we customize the website to suit your interests and needs.

Controlling & Disclosure of your Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission to do so. We may disclose your information where we have a duty or a right to disclose in terms of applicable legislation or where it may be necessary to protect our rights. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you consent to this. If you are aware that any information we are holding are incorrect or incomplete, please email us at support@infcomply.co.za as soon as possible and we will correct any information found to be incorrect.  

How we use your Information

We will use your personal information only for the purposes for which it was collected and agreed to with you. This may include but are not limited to the processing of your service level agreement with INF Risk Management, processing of fee payments, confirming and verifying your identity or for security purposes; detection and prevention of fraud, crime, money laundering or other malpractices; debt tracing or debt recovery; auditing and record keeping requirements; to carry out the services you requested; to provide you with relevant communications as well as regulatory matters which may affect you.  

Safeguarding your Information 

The POPIA requires us to adequately protect the personal information we hold and to avoid unauthorized access and usage of your personal information. We will continuously review our security controls and processes to ensure that your personal information is kept secure. If we need to transfer your personal information to another country for processing or storage purposes, we will ensure that any party to whom we pass on your personal information will treat your information with the same level of protection as required from us.

Your Rights 

You have the right to ask us to update, make any corrections or delete your personal information from our database. We will however, take all reasonable steps to confirm your identity before providing details of your personal information or making any amendments to your personal information.  

You may contact us and request the information you would like at:

Information Officer:          Andrea Venter

Email address:                    support@infcomply.co.za

Website address:              https://www.infcomply.co.za/contact-us/

 

Changes to this Notice

Kindly take note that we may amend this Notice from time to time. Please check our website periodically to inform yourself of any changes. 

Thank you for taking the time to read our privacy policy!

PAIA MANUAL

PROMOTION OF ACCESS TO INFORMATION

The PAIA manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) ("the Act"). The Act gives effect to the provisions of Section 32 of the Constitution, which provides for the right of access to information held by the State and to information held by another person that is required for the exercise and/or protection of any right. The reference to any information in addition to that specifically required in terms of Section 51 of the Act does not create any right or entitlement (contractual or otherwise) to receive such information, other than in terms of the Act.

Overview of the Company

INF Risk Management (Pty) Ltd (hereinafter “INF Risk Management”) is a registered FSCA Compliance Practice and Independent Consultancy Business, specializing in Regulatory Compliance, Governance and Risk Management Services to support the Financial Services Sector in South Africa. 

INF Risk Management supports the constitutional right of access to information and we are committed to provide you access to our records in accordance with the provisions of the Act, the confidentiality we owe third parties and the principles of South African law.

Availability of the Section 51 PAIA Manual

A copy of our PAIA manual is available by sending an email request to our Information Officer which information is set out in our Privacy Policy herein at support@infcomply.co.za and/or sending a request using the Contact Us form on this website. The PAIA Manual may also be obtained for public inspection during normal business operating hours from the offices of INF Risk Management at the address set out herein. The PAIA manual will be made available to the Information Regulator upon request and/or any person requesting same. 

Please note that a fee for a copy of the PAIA manual, as contemplated in Annexure B of the Regulations, shall be payable per each A4 - size photocopy made. The manual will be updated from time to time, as and when required.

What information does our Section 51 PAIA Manual contain?

The PAIA manual of INF Risk Management details the processes for data subjects requesting information from us as a Private Body incorporated in the Republic of South Africa and indicates what type of records are held. In line with Section 51 of PAIA, as amended by the Protection of Personal Information Act No. 4 of 2013 (“POPIA”), a PAIA Manual must also contain details regarding the data collection and processing methods of a responsible party. 

This includes, amongst others, details regarding:

  • the categories and types of personal information collected by a responsible party;
  • how the personal information collected is processed and what the purpose is for such processing;
  • the recipients or categories of recipients to whom the personal information collected may be supplied;
  • any planned transborder flows of personal information; and
  • the security measures undertaken by a responsible party to ensure the confidentiality, integrity and availability of the information to be processed.

How to request access to records held by us?

Requests for access to records held by INF Risk Management must be made on the prescribed request form, Form 2 which is published by the Information Regulator and attached to the PAIA manual of INF Risk Management. The form will be sent to any requester by contacting us as stated herein above.

Please note that requests need not be accompanied by payment and will only be processed upon payment of the prescribed fees. Requests for access to records must be made to our Information Officer, Mrs. Andrea Venter at the address and email address provided under our Privacy Policy published on this website. 

The requester must provide sufficient detail on the request form to enable the Information Officer to identify the record and the requester. The requester should also indicate which form of access is required and indicate if he/she wishes to be informed in any other manner and state the necessary particulars to be so informed. The requester must identify the right that he or she is seeking to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of that right. 

If a request is made on behalf of a person, the requester must then submit proof of the capacity in which the requester is making the request to the satisfaction of the Information Officer of INF Risk Management.  The standard form that must be used for the making of requests will be sent immediately upon request and not using this form could cause your request to be refused (if you do not provide sufficient information or otherwise) or be delayed.

Kindly note that all requests to INF Risk Management will be evaluated and considered in accordance with the PAIA. Publication of the PAIA manual, descriptions of categories and subject matter of information held by INF Risk Management does not give rise to any rights (in contract or otherwise) to access such information or records except in terms of the Act.